Customer Service

Contact Us
Our Guest Relations teams are on the phone seven days a week to assist you in planning your Wine Country visit.

If you do not wish to sign up to manage your reservation online, please contact our winery Guest Relations team to make changes or cancel a winery reservation experience.

Guest Relations
For Niagara, Ontario wineries please call 1-888-673-5537 x 2
For Sandhill Winery please call 1-888-246-4472 x 2
For Gray Monk Estate Winery please call 1-800-663-4205

Refund Policy for Winery Experiences
We are happy to refund the full amount of your winery tour, tasting and dining experience up to 24 hours in advance of the date of your visit. Please contact our Guest Relations team so we can assist you.